Privacy policy
Privacy Policy of Dr. Pillow Canada
Dr. Pillow Canada values the protection of its customers' personal data. This privacy policy outlines how personal information is collected, used, and protected. By using our services, you agree to the practices described in this policy.
Use of Personal Information
The collected data is used for the following purposes:
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Processing and delivering orders
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Managing payments and preventing fraud
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Communicating order updates and product offers
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Enhancing customer service and responding to inquiries
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Sending promotional materials and event details (with customer consent)
Sharing of Personal Information
Dr. Pillow Canada does not sell or rent personal information. However, data may be shared in the following cases:
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With third-party service providers for payment processing and shipping
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When required by law or legal obligations
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To protect the rights, property, or safety of Dr. Pillow Canada, customers, or the public
Security of Personal Information
We implement strict security measures to safeguard personal data, including:
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Encryption technologies for secure transactions
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Restricted access to personal data for authorized employees and partners
Retention of Personal Information
Personal data is retained only as long as necessary for its intended purposes, including legal, accounting, and regulatory requirements.
Customer Rights
Customers have the following rights concerning their data:
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Right of Access: Request a copy of stored personal data
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Right to Rectification: Correct inaccurate or incomplete data
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Right to Erasure: Request deletion of personal data, subject to legal retention requirements
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Right to Withdraw Consent: Revoke consent for data processing at any time
Cookies and Tracking Technologies
Dr. Pillow Canada uses cookies to enhance the user experience and analyze website activity. Customers can modify browser settings to disable cookies, though this may impact website functionality.
Changes to the Privacy Policy
Dr. Pillow Canada may update this policy periodically. Changes will be posted with an updated date. Customers are encouraged to review this page regularly.
Contact Information
For privacy inquiries or to exercise data rights, contact Dr. Pillow Canada at:
Email: info@dr-pillow.com
Dr. Pillow Canada is committed to ensuring the privacy and security of customer data through responsible handling and protection practices.
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Collapsible content
What is it made of?
- Material: Breathable, 100% slow rebound memory foam
- Features: High-quality, easy-to-use zipper
- Size: 23.7 x 15.7 x 4.92 inches
- Weight: 1.3 kg
- Cover: Removable and washable, made from a durable blend of polyester, foam, memory foam, and cotton
What makes it so special?
Dr.Pillows feature hypoallergenic, odor-free, non-toxic memory foam and a silky rayon-polyester blend pillowcase for ultimate comfort. They provide excellent body support, help alleviate pain, and keep you cool and comfortable all night long.
Where do we ship to?
Wherever you are in Canada, you can experience Dr.Pillow's exceptional comfort. We offer free shipping across the country, so you can enjoy our premium pillows and sleep products wherever you are.
Is Dr.Pillow hypoallergenic?
Our memory foam combined with premium fabric delivers an exceptionally smooth and luxurious feel, free from the dust and allergens typically found in other pillows. The hypoallergenic materials provide superior softness and cleanliness, effectively repelling common irritants. Ideal for sensitive skin and allergies, this pillow ensures you wake up refreshed and revitalized every morning.
Can I wash my Dr.Pillow?
The inner pillow cover is designed to hold the memory foam securely and should not be washed. The outer cover, which is in contact with your skin, can be washed at a maximum of 30 degrees Celsius.
Sleep Better, or You Get a Full Refund (60-Day Money-Back Guarantee)
We’re sure you’ll be thrilled with your Dr.Pillow. However, if you’re not completely satisfied for any reason, just return it within 60 days for a full refund.
